BonusCasino Privacy Policy — How Safe Is Your Information with Us

BonusCasino only collects information that is genuinely necessary to provide its services. Requesting data beyond that is against our policy. The sections below outline what we collect across three categories.

Information collected at registration:

• Full Name (as shown on national ID)
• Mobile phone number (Bangladeshi)
• Date of birth (for age verification)
• Email address (optional)
• Your chosen password (stored as an encrypted hash)

What may be requested during KYC verification:

• National ID (NID) or passport copy
• Proof of current address (utility bill or bank statement)
• Documentation verifying ownership of your payment method (where required)

Automatically Collected Data:

• Device type and operating system
• Browser type and version
• IP Address (for security purposes)
• Log of time spent on site and pages visited
• Gaming history and transaction records

Collected data is used only for its specified purpose. BonusCasino never uses data beyond its approved scope.

• Account management and identity verification (KYC)
• Deposit and Withdrawal Processing
• Bonus and promotion delivery, and rollover tracking
• Customer support and complaint resolution
• Fraud and money laundering prevention (in compliance with AML policy)
• Platform improvement and user experience enhancement
• Compliance with legal obligations
• Sending SMS/email updates on new BonusCasino offers (with your consent)

BonusCasino never uses your data to make automated decisions that could harm your account — such as automatically closing it. Any such decision goes through human review.

BonusCasino does not sell or rent your information to third parties. In a limited number of cases, data sharing is necessary — the reason and scope for each case are clearly outlined below.

• Payment Processor: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and banks. Each payment gateway operates under its own security policy.
• Game Provider: When playing Live Casino games or third-party slots, limited session data is shared with the relevant software provider. This is necessary for the games to function correctly.
• Legal authorities: Where required by a court order or lawful government request, we are obligated to disclose information in compliance with the law. In such cases, BonusCasino will endeavour to notify the member in advance wherever possible.
• Anti-Money Laundering (AML): There is a legal obligation to report suspicious transactions to the Financial Intelligence Unit.

Your data is never shared outside the circumstances listed above. Sharing information with advertising companies, data brokers, or marketing agencies is strictly prohibited.

BonusCasino uses multiple layers of security to protect your data. Strict organisational security policies are upheld alongside all technical safeguards.

• HTTPS encryption is always active on the website — you'll see a padlock icon in your browser's address bar
• Passwords are never stored in plain text — bcrypt hashing is used at all times
• Suspicious logins or unusual activity are detected automatically and the account is temporarily locked
• Two-factor authentication (2FA) can be optionally enabled — recommended especially for withdrawals
• A cybersecurity team monitors the platform 24/7
• Regular third-party security audits are conducted
• BonusCasino staff can only access limited data strictly on a need-to-know basis

That said, no system on the internet is 100% impenetrable. You can take a few precautions too: use a strong password, avoid accessing the casino over public Wi-Fi, and refrain from saving your password in the browser.

BonusCasino uses cookies to keep the website functional and secure. Cookies are small text files stored in your browser that hold limited information about your device.

BonusCasino uses three types of cookies:

BonusCasino does not use third-party advertising tracking cookies. No tracking is carried out to serve you ads on other websites.

BonusCasino retains data only for as long as required. Data that is no longer needed is deleted on a regular basis.

• Account Information: For the duration of the active account and up to 5 years after closure (for legal compliance)
• Transaction History: Retained for up to 7 years — in compliance with financial regulatory requirements
• KYC Documents: Up to 5 years after account closure, then securely deleted
• Support Chat History: Up to 1 year after the issue is resolved
• Marketing consent records: Up to 3 years after consent withdrawal (for legal evidence purposes)
• Analytics data: Up to 2 years in anonymised form

Once the retention period expires, data is automatically deleted or fully anonymized. You may also request early deletion, though some data may be retained if there is a legal obligation to keep it.

BonusCasino believes you have full rights over your own data. To exercise any of the rights listed below, contact our support team — we typically respond within 7 business days.

BonusCasino strictly prohibits access by anyone under 18. Age is verified at registration, and any account under suspicion is suspended immediately.

If a parent or guardian believes their minor child has opened an account on BonusCasino, please contact support@bonuscasino.asia immediately. The account will be suspended without delay and arrangements will be made to refund any deposited funds.

BonusCasino never collects any information from anyone under 18. If a minor registers using false details and this comes to our attention, all data associated with that account will be deleted immediately.

BonusCasino may update this privacy policy when necessary. The date of the latest revision will be noted at the top of the page after each change.

For significant changes — such as collecting new types of information or major updates to our sharing practices — members will be notified by SMS or email at least 14 days in advance. Minor updates (such as spelling corrections or language improvements) may not require a separate notification.

If you object to any updated policy, please let our support team know — your feedback will be taken seriously. If the changes are not acceptable to you, you will have the opportunity to withdraw your balance before closing your account.